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Audiology Clinic and Telehealth Services

Here when you need us

Our remote telehealth (tele-audiologist) team are here to support you with all of your hearing needs – you can book a consultation anytime.

Of course, we also offer the full range of in-clinic diagnostic hearing assessments, hearing aid programming and hearing aid reviews. 

And we’re standing by with the latest suction technology for quick removal of that pesky ear wax build up…

Find out more about our clinics


Diagnostic hearing assessment

We run comprehensive diagnostic tests to find out why you’re having trouble hearing and you will receive a full written report. We recommend having this assessment at least every two years.

You may have completed the Speech Perception Test and want a more in-depth hearing assessment. A diagnostic hearing assessment includes a traditional hearing test using pure tones and words, middle-ear function testing and an Australian Speech in Noise test (SPIN™). We also offer tinnitus (ringing or buzzing) counselling and advice.

Cost: Complimentary*
Estimate time: 60 minutes

*This service is complimentary to Blamey Saunders clients when trialling a new hearing aid, or when their purchased aid/s is still within warranty. A fee of $90 will apply to all other clients.

Pre-employment hearing assessment 

We inspect your ears and have you take a pure-tone threshold test and any other tests required for your employer. This creates an effective baseline for identifying future hearing changes.

Cost: $90.00
Estimate time: 30 minutes

Hearing aid programming
and fine-tuning 

We set up your hearing aids based on your test results and listening comfort preferences. We can show you how to customise your settings yourself and teach you how to look after your hearing aids so they perform their best at all times.  

Cost: Free
Estimate time: 60 minutes

Hearing aid review 

We offer free review consultations for the entire warranty period of hearing aids purchased from us. During reviews, we make any necessary adjustments to your settings to make sure you’re getting the best out of your investment. 

Reviews and fine-tuning can be conducted in clinic or over video consultation. 

We recommend taking our online hearing test prior to your appointment, so you can spend more time talking to your clinician.  

Cost: Free*
Review consultations are free within the device warranty period
Estimate Time: 30min

*Once your 3-year warranty period expires, a $60 charge will apply for this service.

Wax Removal

We use the latest suction technology to clear ears of wax build-up that can interfere with hearing and hearing aid function. 

Cost: $90.00 for both ears
Estimate time: 30 minutes

Cleaning and Maintenance

For the most part, maintaining your hearing aids is pretty straight forward.

The provided instructions will tell you what you need to know, however, if you do wish to go over something in more detail, please contact our telehealth team. No question is too small.

Custom hearing protection 

Customised hearing protection is more effective than off-the-shelf hearing protection. View our full range below:

Phonak Serenity Choice hearing protection

Video consultations 

For your convenience, you can chat face-to-face with a clinician over the internet. It’s like having a hearing care professional in your living room! All you need is a webcam and a strong internet connection. We’ll walk you through the rest. 

All non-diagnostic services are available via video consultation, including hearing counselling, hearing aid maintenance and cleaning demonstrations, visual fitting check, setting reviews and tinnitus consultation.  

Estimate time: 30 min


If you are concerned that your hearing aid/s may need a repair, please contact us before sending them in.

A representative from our telehealth team will first help assess your hearing aids remotely and give you the details required to safely send your hearing aids in.

Fill in the appointment booking form or call us to learn more.  

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